1. Are you a job agency?

No, we are a job portal and we provide a platform for employers to post their Job Ad and allow job seekers to register and apply for jobs posted by the employers. As such we do not participate in the hiring process in any way.



2. What services do you offer to Employers/Recruiters?      top

JobSupermart.com offers a host of services to Employers and Recruiters to help you in attracting and searching for qualified candidates to fill your vacant positions. Our Job Postings service allows you to create affordable job advertisements with no size restrictions that reach out to thousands of job seekers at an instant. Your ads remain online 24 hours a day, 7 days a week for up to 60 days for maximum exposure.

To allow you to manage your advertisements easily and effectively, we have developed an interactive Job Postings Management system. You can activate, suspend or edit and repost advertisements anytime, giving you complete control.

Our Search Resume service enables you to locate suitable candidates easily.. The multiple search criteria allow you to quickly zoom in on those candidates that best meet your requirements. Employer may then send Alert or Job Notification emails directly to the selected job seekers.

3. How do I register and start submitting Job Advertisements?       top

To start submitting job ads, the first step you need to take is to register your Company. Goto Employer’s login page, click<< New? Register Here>> Then fill in the Registration Form with your details. The registration process is quick and simple and should take only a few minutes. When the registration process is completed, an email message with a welcome letter will be sent to your email address within 2 hours of registration.

Once you have received the welcome letter with your password, you may start submitting job ads. To post an ad, just click Post Job Ad menu on the left margin within the Employer’s section. Try to be as accurate and thorough as you can when filling up the form for Job Posting, especially with the Job Category, as Job Seekers may not be able to locate your ad if it is placed in the wrong one. After the form is completed, press the "Submit" button to post it. The ad will be immediately available to all Job Seekers.



4. What are the rates for postings job ads?      top

We are offering 50% discount off our normal rates. For more information about our rates and payment terms, please refer to our Service Agreement.



5. Can I activate my account immediately as Im looking for candidates urgently?      top

Once you register and fill in all the details in the registration form, press “Submit”. Our support staff will activate your account and send you an email confirmation within 2 hours.



6. Can I modify my ad after it is submitted?      top

Yes, we have developed an Job Posting Management tool that allows you to manage your ads quickly and easily. To modify an ad, just click “Modify” against the Job Title of the ad, make your changes, and press “Save” button to complete the update. You may also click “View” against the Job Title, make the changes while you view and press “Save” once the changes have been made.



7. The position that I advertised is already filled. How do I terminate the ad?      top 

Just go to the Current Job Postings ,click and select the job ad and press "Suspend" under the status column. The ad will then be classified as “Deactivated” in the Current Job Postings. Subsequently if the job becomes available again, you may then go to the Job postings and “Activate” the job again. This can only be done if the activation is within 60 days of postings.

If you are sure of deleting the ad permanently, just click onto ad and press “Delete”.
If, for any reason, you wish to make the ad viewable again, just goto Deleted Job Ad and select "Repost" and it will become accessible to Job Seekers. This will be counted as a new ad posting.



8. How does the Search Resume service work?      top

The Search Resume service is available to all Employers and Recruiters to seek suitable candidates to fill available positions. You can do this by clicking onto Search Resume menu. Then specify the criterias/parameters desired and press “Submit”. Thereafter a long list of Resumes will appear on the screen allowing you to view all personal details except the Name/Email/Tel#. Once you make your choice, click “Alert” This will triggers “Job Notification” via emails directly to the job seeker, who will then decide YES or NO to the job offer. The Employer will then be able to check for Job Seeker response via the View Job Seeker option. From here the Employer may decide to “Save” the Resume and view it under the “Saved Resume” folder. Only “Saved Resume” will be billed. Thus you are encouraged to send as many Job Alerts as possible since not all job seekers are available or interested in the particular job.



9. Do I have to pay to use the Job Seeker Search service?      top

Our current rate for Resume Search is $30 less 50% standard discount = $15/= nett ea. Pls view our Service Agreement for further volume discounts and other information.


10. I would like to repost an ad that has expired. Can I do that and will there be any charges?     top

You can repost an advertisement easily via Repost Job Ad at “Deleted “& “Expired “ job postings. However this shall be considered as a new ad. Refer point ( 7) above.

11. What are the profiles of your resumes database?

Currently there are over 20,000 active job seekers in our database. About 20% are foreigners and the remaining are mainly Singaporeans and PRs. The professionals take up about 30% and the remaining are mainly lower to mid-level managerial and rank & file staff who are looking for office/technical and other positions classified over 21 job categories.

12. What is unique about you compared to other job portals?

Our job portal is designed for ease of use, practical and have all the features employers and recruiters looked for. Our Search Resume system allows instant and easy retrieval of candidates resumes according to user’s specifications, such as Race, Nationality, Job Categories and others. Unlike other job portals, our system allows immediate access to selected resume while protecting the candidates privacy by concealing their names. Our “Use First Pay Later” monthly payment plan is also one of its kind in the market. We seek to provide a level of service that is beyond the expectations of our clients.

General Questions

A. I have forgotten my password. What can I do?    top

You can have your password emailed to you by clicking “Forgot password” in the employers login section. Then key in your email ID press the "Submit" button. Your new password will then be sent to your registered email address.



B. I have forgotten both my Employer ID and password. What can I do?    top

Please send an email message to service@JobSupermart.com. Do include Name, Age and your contact number in your message as we may need to call you for verification purposes.



C. How can I change my password?    top

You can change your password at the Employer’s Section. Click onto “Change Password”, enter “old Password” and “new Password” twice, then press “Submit” to confirm.



D. How can I change my Company's registration information?    top

You can change your Company's registration information at the Employers section. You must logged in and click “Employers profile” and update any changes where appropriate. Thereafter press”Saved”.