Job Details

  • ST Recruitment Centre (02C4416)

  • Recruitment Centre

  • Monitoring Centre Associate (Control Room Office / Call Center)

  • Jurong

  • $ 2300

  • 4 + 3 + 4 / Shift Pattern (12 Hours Day / Night)

  • Dip

  • 24/7 - I.T. Access Control & Alarm Systems

  • Diploma / ITE In Business / Admin / Customer Service 
    Entry-Level - I.T. Knowledge / Skills Set Required

    • Assist Team Leader to provide Technical troubleshooting support to Customers on Alarm Issues in an effective and efficient manner.
    • To monitor and respond to Alarm Signals within Service Level targets
    • To attend to Customers’ enquiries on Products, Accounts and Services, and offer alternatives solutions to fulfill Customer needs, ensuring total Customer satisfaction. 
    • Technical Training on Product Operating Instruction Manual will be given to you.
    • Ensure that Standard Operational Procedures (SOP) are adhered for
  • Customer Service/ Call Centres Telemarketing

  • Information Technology/ Infocom

  • Permanent


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