Responsibilities:

• Attend to customers at the customer service centre for opening and/or closing of utility accounts as well as collection of payment
• Handle general and account-related enquiries
• Make payment arrangements (including cashiering) with customers on settlement of their utility bill

• Diploma in any discipline from a local polytechnic, preferably with 1 – 2 years experience in customer service
• Proficiency in MS Office applications is a must
• Pleasant personality with good interpersonal & communication skills
• Ability to work independently with minimum supervision
• Possesses initiative & the ability to work under pressure

1. Current salary
2. Expected salary
3. Reasons for leaving (Past and present employment)
4. Notice period