Job Details

  • Target Recruitment
    a member of WMS Group (15C7744)

  • Employment Agency

  • Our client's profile:

  • Technician (Mobile Phone) / Alexandra (RL)

  • Alexandra

  • -

  • 8.30 am to 6.15 pm (Monday to Friday) & alternate Saturday

  • Dip

  • 2 years

  • Responsibilities

     

    Service & Repair

    • To service & repair all models of Mobile phones
    • Attend to customer’s claims according to promised date / time
    • Resolve customer’s complaint & issues
    • Ensure Customer Satisfaction Level and achieve good KPI results
    • Perform Multi-Task

     

    Service KPI (Weekly & Monthly)

    • RTAT (Repair Turn Around Time)
    • Technician Productivity
    • Pending management
    • Reclaim
    • NPS

     

    Requirements

    • NITEC/Higher NITEC or Diploma in Electronics / Electrical or its equivalent
    • At least 2 years of experience in servicing and repair of electronics products / components
    • Experience in Mobile products service and repair
    • IT Savvy
    • To lift up Customer Satisfaction Level.
    • Ability to work independently and effectively
    • Customer oriented, conscientious, presentable & a good team player
    • Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
    • A fast learner who is able to work under pressure
    • Class 3 driving license
    • Able to commence work immediately or within short notice period will be an added advantage

     

    Working Hours

    8.30 am to 6.15 pm (Monday to Friday) & alternate Saturday 

  • -

  • Interested parties/candidates, please send your updated resume in MS Word format including the followings

    (1) Current & expected salary
    (2) Reason(S) for leaving
    (3) Date of availability
    (4) Recent photo

    (We regret that only shortlisted candidates will be notified)

    Target Recruitment Pte Ltd (MOM License No: 15C7744)
    MOM Regn No: R1112418 (RL)

  • Technical/ Engineering/ Production

  • Others

  • Permanent


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