Job Details

  • ST Recruitment Centre (02C4416)

  • Recruitment Centre

  • Technical Support Engineer

  • Serangoon

  • $4000-5000

  • 5

  • Dip

  • 3

  • * NO QUOTA FOR WORK PERMIT APPLICATION OR OTHER WORK PASSES

    REQUIREMENTS:

    Minimum Diploma in Electronics/Electrical/Telecommunication Engineering
    At least 3 years’ work experience in technical support or customer support role
    Experience in design, installation and operation of satellite communication networks and network management systems is preferred
    Knowledge of satellite or RF or wireless communications is preferred
    Experience in antenna and waveguide installation; HPA/SSPAs; up/downconverters; LNA/LNB/LNCs and baseband equipment is preferred
    Capable of training first-level troubleshooting and implementing RF Communications Systems and basic networks as directed.
    Ability to communicate highly technical information to both technical and non-technical customer audience
    Ability to work in close cooperation with VSAT Sales team and technical team
    Coordination with external Suppliers/Vendors
    Manage operational issues/risks in a timely manner; escalating when necessary
    Supports continuous improvement efforts and the change management effects associated with the implementation of improvements
    Self-motivated with a strong ability to resolve customer technical problems

    DUTIES:

    Work with the VSAT sales team to conduct product demonstration and technical training to customers
    Assist the VSAT sales team in pre-sales activities such as technical compliance, technical proposal etc
    Provide technical assistance to customers

  • Technical/ Engineering/ Production

  • Technical/ Engineering/ Production

  • Permanent


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