Job Details

  • Target Recruitment
    a member of WMS Group (15C7744)

  • Employment Agency

  • Our client's profile:

  • Service Administrator (Medical/Vision Devices) / East (RL)

  • Bendemeer

  • $3,000 to $3,600

  • Mondays to Fridays : 9.00 am to 6.00 pm

  • Dip

  • 2 to 5 years

  • Responsibilities

    • To execute service using Service CRM
    • Manage the service hotline, assignment & dispatching of service jobs to Field Service Engineers
    • Handle incoming enquiries from customers, such as Doctors & Nurses from hospitals & clinics
    • Ensure high customer satisfaction
    • Handling of Quotations for Spare Parts, Repairs & Service Contracts
    • Manage spare part purchase, service tools purchase & calibrations
    • Manage loan of service tools and parts in the SEA region
    • Manage of return parts to factories & inhouse factory repairs
    • Preparation of documents required by customers
    • Prompt closing of completed orders and maintain high data quality in Service CRM
    • Participating in the Continuous Service Excellence projects
    • Generating of relevant reports
    • Any other duties and responsibilities as assigned by the management



    • Diploma / Degree in Business Administration, Marketing, or its equivalent
    • 2 to 5 years of relevant working experience in handling Admin, Order Processing and Customer Service
    • Basic knowledge in logistics will be an added advantage
    • Excellent interpersonal and communication skills
    • Good Time management skills
    • Customer oriented with pleasant personality and proactive mindset
    • Good team player and able to work under tight timelines
    • Proficiency in Microsoft Office (Word & Excel – Pivot table & Vlookup, etc)
  • -

  • Working Location : Bendemeer Road

    Working hours
    Mondays to Fridays : 9.00 am to 6.00 pm

    Interested parties/candidates, please send updated resume in MS Word format, including:-

    (1) Expected salary
    (2) Reason(S) for leaving
    (3) Date of availability

    (We regret that only shortlisted candidates will be notified)

    Target Recruitment Pte Ltd (MOM License No: 15C7744)
    MOM Regn No: R1112418 (RL)

  • Customer Service/ Call Centres Telemarketing

  • Admin/ HR

  • Permanent

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