Job Details

  • ST Recruitment Centre (02C4416)

  • Recruitment Centre

  • Monitoring Associate (12 Hrs Shift)

  • Jurong

  • $2,100

  • NA

  • N-Level

  • Yes

  • GCE/ ITE/Diploma.
    Pleasant with clear communication skills.
    Working experienc in any Service Centre or Front Office is an advantage.

     

    SCOPE;

    • Handle all inbound calls routed into customer service hotline.
    • Build and maintain relationships with customers/existing account holders by liaising directly with customers on Company’s System & Product queries and issues related to billing.
    • Raise waivers or credit notes for customer dispute cases when necessary.
    • Any other ad hoc administrative duties.

     

    WORKING PATTERN

    2 night shift + 2 day shift + 2 day off (including weekend).

    Basic pay + shift allowance + overtime pay (if any).

     

    EMPLOYMENT TYPE

    Permanent or Contract

     

     

  • Customer Service/ Call Centres Telemarketing

  • Counter/ Showroom/ Exhibition Sales/ Retail

  • Permanent


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