Job Details
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Target Recruitment
A member of WMS Group (15C7744) -
Employment Agency
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Our client's profile:
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Customer Service Assistant Manager / Senior Executive - 5 Days, Tuas (Ref: JL)
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Tuas
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$2800 - $3800
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5 DAys
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O-Level
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2 - 4 Years
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Job Description
- Lead and manage the Customer Service department.
- Provide good customer service, handling incoming telephone call, customers inquiry and quotation/tenders.
- Order processing, ensure timely delivery, prepare documentation for delivery and invoicing.
- Liaise with customers, sales team, logistics company and production personnel on delivery and documentation issues.
- Resolve customer service issues, supervise team performance and ensure KPIs are met.
- Maintain, file and update customers’ record and price list, ensuring company database is updated.
- Preparation weekly and monthly reports.
- Manage customer or company vendor registration.
- Handling reception and administration activities such as filing, stationery, office supplies, equipment etc.
- Manage office filing system including quotations, tenders and company documentation.
Job Requirements- Possess at least GCE ‘O’ Level or Nitec or Diploma.
- Proficient in MSOffice (e.g. Word and Excel)
- At least 2-4 years of customer service experience.
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MNC listed in oversea exchange
Good career growth prospects
Competitive salary -
Admin/ HR
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Customer Service/ Call Centres Telemarketing
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Permanent
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