Job Details

  • Target Recruitment
    a member of WMS Group (15C7744)

  • Employment Agency

  • Our client's profile:

  • Service Part Senior Officer (Alexandra) - MNC (RL)

  • Alexandra

  • -

  • 5 days with once a month duty on Sat (replacement off)

  • N-Level

  • 2 to 3 years

  • Responsibilities

    To control Spare Parts inventory (Part Warehouse) and provide service part to technicians, local & overseas customer as well managing Return Material Authorization (RMA) for TV panel. Details as follows:-


    Part Warehouse

    • Managing part warehouse inventory and ensure the stock accuracy
    • Forecast high demand part stock level
    • Issue rental part to technician & return part from technician account
    • Oversee the process for incoming shipment from factory, identify the condition and ensure part inspected into system
    • Monitor, safe, appropriate and organized use of the warehouse space
    • Ensure incoming part located correct racking


    After Sales Support (Part Sales)

    • Answering customer phone part sales enquiry
    • Reply both internal / external customer email enquiry
    • Provide technical support/part quote for oversea customer
    • Prepare parts shipment to overseas customer
    • Re-solve problem concerning customer complaint issue
    • Support CIC agents’ enquiry
    • Create part PO to HQ


    TV Panel RMA

    • Input completed TV service job data into GQMS
    • Arrange vendor pickup faulty panel and arrange delivery out faulty panel shipment to vendor
    • Issue reimburse billing invoice to vendor
    • Control technician use RMA panel



    • Min GCE ‘N/O’ Level/Diploma in Logistics Operations, or its equivalent
    • At least 2 to 3 years of relevant working experience
    • Knowledge of Shipping documents & warehouse/logistics operations
    • Ability to work independently
    • Good in verbal and written English communication
    • Strong coordination, interpersonal, and problem-solving skills
    • Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
    • A fast learner and a team player, who is able to work under pressure


    Working Hour

    8.30 am to 6.15 pm (Monday to Friday), with once a month duty on Sat (replacement off)

  • -

  • Interested parties/candidates, please send updated resume in MS Word format, including:-

    (1) Current & expected salary
    (2) Reason(S) for leaving
    (3) Date of availability
    (4) Recent photo

    (We regret that only shortlisted candidates will be notified)

    Target Recruitment Pte Ltd (MOM License

  • Shipping/ Warehouse/ Logistics/ Procurement

  • Customer Service/ Call Centres Telemarketing

  • Permanent

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