Job Details
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ST Recruitment Centre (02C4416)
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Recruitment Centre
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Monitoring Centre Associate
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Jurong
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$ 2100 - 2300 (Basic Pay)
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4 + 3 Days / 12 Hours Shift (Day & Night)
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N-Level
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Service Centre / Call-Center
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- Assist Team Leader to provide technical troubleshooting support to Customers on Alarm Issues in an effective and efficient manner.
- To monitor and respond to Alarm Signals within Service Level targets
- To attend to Customers’ enquiries on Products, Accounts and Services, and offer alternatives solutions to fulfill Customer needs, ensuring total Customer satisfaction.
- Technical Training on Product Operating Instruction Manual will be given to you.
- Ensure that Standard Operational Procedures (SOPs) are adhered for
Diploma / ITE In Business / Admin / Customer Service
Entry-Level - I.T.Knowledge / Skills Set RequiredTraining Course on Equiqment Operating provided
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Customer Service/ Call Centres Telemarketing
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Counter/ Showroom/ Exhibition Sales/ Retail
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Permanent
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