Job Details

  • ST Recruitment Centre (02C4416)

  • Recruitment Centre

  • Monitoring Centre Associate

  • Jurong

  • $ 2100 - 2300 (Basic Pay)

  • 4 + 3 Days / 12 Hours Shift (Day & Night)

  • N-Level

  • Service Centre / Call-Center

    • Assist Team Leader to provide technical troubleshooting support to Customers on Alarm Issues in an effective and efficient manner.
    • To monitor and respond to Alarm Signals within Service Level targets
    • To attend to Customers’ enquiries on Products, Accounts and Services, and offer alternatives solutions to fulfill Customer needs, ensuring total Customer satisfaction. 
    • Technical Training on Product Operating Instruction Manual will be given to you.
    • Ensure that Standard Operational Procedures (SOPs) are adhered for

     

    Diploma / ITE In Business / Admin / Customer Service 
    Entry-Level - I.T.Knowledge / Skills Set Required

    Training Course on Equiqment Operating provided

  • Customer Service/ Call Centres Telemarketing

  • Counter/ Showroom/ Exhibition Sales/ Retail

  • Permanent


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